the AffirmX blog

What Older Consumers Complain About

In the holiday movie classic, National Lampoon's Christmas Vacation, Clark Griswold spends hours covering every inch of his house with strands of lights. Before turning them on, he gathers his family out in front of the house, calls for a drum roll, plugs in the lights, and . . . nothing. The lights don't turn on. [...]

By |2017-12-11T09:00:26-05:00December 11th, 2017|Blog|Comments Off on What Older Consumers Complain About

Front-to-Back AML Validation: How to Envision What You May Be Missing

Originally published on CUInsight.com For those of us who experienced a partial loss of vision at a relatively young age, we likely remember the day that we learned we needed glasses. The process typically began with an elementary school teacher who noticed our permanent squint at the chalkboard. Before we knew it, we were sent to [...]

By |2017-12-04T09:00:44-05:00December 4th, 2017|Blog|Comments Off on Front-to-Back AML Validation: How to Envision What You May Be Missing

Three Fair Lending Problem Areas

You've heard the news. CFPB Director Richard Cordray has stepped down. While we don't yet know for sure exactly what this will mean for the CFPB's enforcement efforts going forward, we can certainly expect some change.But if you think this means you can relax your compliance vigilance, think again. This is especially true when it [...]

By |2017-11-27T09:00:59-05:00November 27th, 2017|Blog|Comments Off on Three Fair Lending Problem Areas

Compliance Forecast: How Small Institutions Can Weather the Storm

We've had some wild weather here in the U.S. in the past several months. Hurricanes, flooding, and fires have hit multiple parts of the country. This has probably made you think at least a few times of disaster preparedness and what you can do to weather potential storms. Hopefully you've got a solid disaster preparedness [...]

By |2017-11-20T09:00:52-05:00November 20th, 2017|Blog|Comments Off on Compliance Forecast: How Small Institutions Can Weather the Storm

AML System Assembly: Don't Ditch the Instruction Booklet

Whether it was a model airplane, some Legos, or a Swedish bookcase, odds are you've purchased something that requires some at-home assembly. What all these things have in common is the instruction booklet. Not all of these instruction booklets are created equal, however. Some are clear, precise and easy to follow, while others are so [...]

By |2017-11-13T09:00:17-05:00November 13th, 2017|Blog|Comments Off on AML System Assembly: Don't Ditch the Instruction Booklet

Cybersecurity Guide for Smaller Institutions: How to Not Be Easy Prey

The predator-prey relationship on the African Savanna is quite dramatic and conspicuous. The animals that take part are some of the most popular in the animal kingdom. The star predators are, of course, lions, but leopards, cheetahs, and crocodiles also get time in the spotlight. Gazelles, wildebeest, and zebras are popular players in the role [...]

By |2017-11-06T09:00:34-05:00November 6th, 2017|Blog|Comments Off on Cybersecurity Guide for Smaller Institutions: How to Not Be Easy Prey

How to Avoid ADA Compliance Scares

When the leaves start falling, the weather starts cooling, and jack-o'-lanterns start appearing, it's scare season. Most parts of Halloween are thoroughly un-scary (think the 10-year-old running around in a Spiderman costume). To up the scare factor, many people like to watch a Halloween horror film or two. The horror film industry likes to push the [...]

By |2017-10-30T09:00:18-04:00October 30th, 2017|Blog|Comments Off on How to Avoid ADA Compliance Scares

The Policy Check-up: Get Your Policies in Shape

Doctors and stethoscopes go together like french fries and ketchup. You won't often see one without the other, especially in your annual physical exam. An integral part of every annual physical is the heart exam. Why? Because a healthy heart is a pretty strong indicator of a healthy person. The heart of a financial institution's [...]

By |2017-10-23T09:00:02-04:00October 23rd, 2017|Blog|Comments Off on The Policy Check-up: Get Your Policies in Shape

4 Issues to Watch for in Your E-SIGN Preflight Check

Imagine you've found your seat on the airplane ready to leave on vacation. Everyone gets settled and is awaiting takeoff, when suddenly the pilot announces that the flight crew found some issue with the plane and your flight is now delayed. Your initial reaction would probably be annoyance. However, if you think about what could [...]

By |2017-10-16T09:00:42-04:00October 16th, 2017|Blog|Comments Off on 4 Issues to Watch for in Your E-SIGN Preflight Check

Four Debt Collection Deficiencies and How to Avoid Them

"If you build it, they will come," says the disembodied voice to Kevin Costner in Field of Dreams. Had the voice been talking to financial institutions, it would have said, "if they complain it, examiners will come." You probably know by now that what consumers complain about, examiners pay extra attention to. Debt collection, for [...]

By |2017-10-09T09:00:47-04:00October 9th, 2017|Blog|Comments Off on Four Debt Collection Deficiencies and How to Avoid Them