You've heard the news. CFPB Director Richard Cordray has stepped down. While we don't yet know for sure exactly what this will mean for the CFPB's enforcement efforts going forward, we can certainly expect some change.But if you think this means you can relax your compliance vigilance, think again. This is especially true when it [...]
We've had some wild weather here in the U.S. in the past several months. Hurricanes, flooding, and fires have hit multiple parts of the country. This has probably made you think at least a few times of disaster preparedness and what you can do to weather potential storms. Hopefully you've got a solid disaster preparedness [...]
Whether it was a model airplane, some Legos, or a Swedish bookcase, odds are you've purchased something that requires some at-home assembly. What all these things have in common is the instruction booklet. Not all of these instruction booklets are created equal, however. Some are clear, precise and easy to follow, while others are so [...]
The predator-prey relationship on the African Savanna is quite dramatic and conspicuous. The animals that take part are some of the most popular in the animal kingdom. The star predators are, of course, lions, but leopards, cheetahs, and crocodiles also get time in the spotlight. Gazelles, wildebeest, and zebras are popular players in the role [...]
When the leaves start falling, the weather starts cooling, and jack-o'-lanterns start appearing, it's scare season. Most parts of Halloween are thoroughly un-scary (think the 10-year-old running around in a Spiderman costume). To up the scare factor, many people like to watch a Halloween horror film or two. The horror film industry likes to push the [...]
Doctors and stethoscopes go together like french fries and ketchup. You won't often see one without the other, especially in your annual physical exam. An integral part of every annual physical is the heart exam. Why? Because a healthy heart is a pretty strong indicator of a healthy person. The heart of a financial institution's [...]
Imagine you've found your seat on the airplane ready to leave on vacation. Everyone gets settled and is awaiting takeoff, when suddenly the pilot announces that the flight crew found some issue with the plane and your flight is now delayed. Your initial reaction would probably be annoyance. However, if you think about what could [...]
"If you build it, they will come," says the disembodied voice to Kevin Costner in Field of Dreams. Had the voice been talking to financial institutions, it would have said, "if they complain it, examiners will come." You probably know by now that what consumers complain about, examiners pay extra attention to. Debt collection, for [...]
One of our most-covered topics (especially lately) in our 130+ episodes of Risk Watch is consumer complaints and complaint management. We’ve brought these six consumer complaint episodes out of the Risk Watch Central vault (available through My Risk Inbox) to help you brush up on your complaint management at no charge for the month of October. Watch them here. Risk [...]
Bank Secrecy Act (BSA) compliance can be one of the more difficult areas of compliance. Even if you feel like you've got a pretty good handle on all the requirements, it's likely you're still going to have a few questions, especially when the scenarios get a little more complex (just like in real life). That's [...]
